All parts are New Sealed (unless specified). We do not sell upgraded parts. You will receive notification of any delay or cancellation of your order. We guarantee your satisfaction on every product we sell! However, if you need help or need to return an item, we're here for you! Damaged, Not Working or Incorrect Items. Final Sale and Nonreturnable Items Licenses, Software etc. If you opened original box or do not have all the original packaging or accessories, that's okay too. If product is in New Condition -opened box missing box or any other accessories such as cable, brackets etc... You can reach us with the contact information below. Best Solution in Networking Industry. We only provide CISCO Sales / Services because we believe being professional on a world most trusted brand is better than widen our channel with other brands. More content for your individual needs! This item is in the category "Computers/Tablets & Networking\Computer Components & Parts\Graphics/Video Cards". The seller is "ciscobase" and is located in this country: US. This item can be shipped to United States.